After-sales

Support & Follow Up

After-sales

Support & Follow Up

We support your facility throughout its entire operation, ensuring productivity and quality.

Thanks to standardization and advanced online plant monitoring, we support your facility from start to finish. Beyond module supply, we provide online support for maintenance, training, validation, and production—designed to maximize efficiency and optimize pharmaceutical output.

CORE SERVICES

CORE SERVICES

Technical Maintenance

Preventive, corrective, and predictive with maintenance software follow-up.

Periodic validation

Probes calibration. Re-validation of HVAC and clean utilities.

Certified spare parts

European components with critical stock available.

Operational supervision

Remote assistance to optimize productivity.

Periodic training

Annual GMP training and operational instruction.

Production plan

Scalability, efficiency, and technology transfer.

Technical Maintenance

Preventive, corrective, and predictive with maintenance software follow-up.

Periodic training

Annual GMP training and operational instruction.

Operational supervision

Remote assistance to optimize productivity.

Certified spare parts

European components with critical stock available.

Periodic validation

Probes calibration. Re-validation of HVAC and clean utilities.

Production plan

Scalability, efficiency, and technology transfer.

SERVICE PLANS

You can decide the level of involvement you want for your facility. At SAMPU, we take care of the rest.

SERVICE PLANS

You can decide the level of involvement you want for your facility. At SAMPU, we take care of the rest.

SERVICE PLANS

You can decide the level of involvement you want for your facility. At SAMPU, we take care of the rest.

Bronze

Silver

Gold

Periodic training
Certified spare parts
Technical maintenance
Periodic validations
Operational supervision
Production plan

Bronze

Silver

Gold

Periodic training
Certified spare parts
Technical maintenance
Periodic validations
Operational supervision
Production plan